Printer and receipt

NOTIWOO can print the receipt for each order automatically or on demand. Everything is controlled from Settings, in the Printer settings and Receipt settings cards.

Printer settings

• Printer name — the name your operating system uses for the printer (e.g. EPSON TM-T20).
• Printer type — thermal, dot matrix, etc.
• Printer port — the port it's connected to (USB, COM…).

Don't know the exact name?

Open your system's printer settings and copy the name exactly as it appears, including spaces and capitals.

Automatic printing

Enable "Enable automatic printing for new orders" if you want the receipt to print without clicking anything. Every new incoming order is printed automatically.

warning

If you have NOTIWOO open on multiple devices, keep automatic printing on for only one to avoid printing the same receipt several times.

Receipt settings

Header and footer

• Receipt header — text at the top (typically the store name, address and phone).
• Receipt footer — text at the bottom (thank-you message, website, social media…).
• Top margin — blank space before printing starts.

What information to include

Toggle on/off depending on what you want to print:

• Billing details
  • Billing address
  • Billing city
  • Billing zip code
• Shipping details
  • Shipping address
  • Shipping city
  • Shipping zip code
• Subtotal
• Total
• Discount

Shorter receipts

If you print high volume, turn off fields you don't use to save paper and keep tickets clean.

Test printing

1. Save your changes with Save changes.
2. Open any order in Orders.
3. Click Print order in the detail.
4. Make sure the receipt comes out aligned correctly.

If you see "An error occurred while printing", check:

• The printer is on, has paper and is connected.
• The name, type and port match exactly.
• No other application is locking the printer.

More details in Troubleshooting.