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Employees and roles

Administrators manage the team in Employees. Members, Active and Suspended counters help review access.

Invite a person​

  1. Select Invite employee.
  2. Enter their name and email and choose a role.
  3. Review the email address and confirm the invitation.
  4. The person opens the invitation email and sets a password to sign in.

Each person should use their own account. Do not share the administrator account to run a shift.

Choose a role​

RoleMain work
AdministratorAll operations, settings and team management.
CashierOrders, tables, dispatch, operational statistics and points redemption.
Catalog and inventoryProducts, categories, extras, tags, brands and catalog statistics.
MarketingCustomers, coupons, loyalty and marketing statistics.
CourierMy deliveries, history and profile.

The permission matrix distinguishes reading, editing and bulk changes. NotiChat is enabled separately by role and never for couriers.

Change a role or suspend access​

Check the person before changing their role. Suspend removes access without deleting their history; Reactivate restores access. When someone leaves the team, also review pending assignments and permissions.

To notify a courier on WhatsApp when you assign a delivery, open Courier WhatsApp, enter their phone number in international format, check The courier agreed to receive WhatsApp updates, and click Save. Also enable the New courier assignment update in Settings → WhatsApp.

At sign-in, each person lands on their first permitted section. Opening a restricted address shows Access restricted; they should contact an administrator.

Team and employee invitation
Team and employee invitation. All data is fictional.
Restricted access message
Restricted access message. All data is fictional.